As part of our commitment to customer service Dr Irena Eris offer a fair policy on all returns.

  1. 1. 100% Money Back Guarantee on all of our products.
  2. 2. Simply return the item(s) within fourteen (14) days of purchase.
  3. 3. When returning an item(s), all parts, pieces and printed materials must be in their original, unopened, undamaged packaging and resalable condition.
  4. 4. drirenaeriscosmetics.com.au is not responsible for misdirected returns.
  5. 5. We don’t do refunds or exchanges on sale items.